Latest UJET News & Updates

See the latest news and media coverage for UJET. We track all announcements, press releases, and industry mentions in real time, all in one place.

UJET

AI-powered cloud contact center platform

ujet.cx

Headquarters: San Francisco, United States
Founded year: 2015
Company type: Private company
Number of employees: 300–500
Industry: Business Support Services

Last updated Today

Latest news about UJET

In short: UJET secured $76 million in funding, appointed new executive leadership, and launched its Agentic Experience Orchestration platform.

Company announcements

Yesterday UJET

UJET welcomes Jason Royer as Chief Financial Officer

Royer brings 25+ years of finance and capital markets experience. He joins as UJET prepares to launch Agentic Experience Orchestration (AXO), a platform for AI and human agents.

July 29 UJET

UJET criticizes industry's focus on deflection rates

A survey of 6,000 consumers finds 85% prefer human agents; contact elimination solves problems, not deflection.

July 23 UJET

UJET ranked #1 overall in Info-Tech's CCaaS report

It achieved a composite score of 8.6/10 and Champion status across 11 capability areas.

March 11 UJET

UJET launches Agentic Experience Orchestration platform

The platform introduces a persistent AI layer to unify enterprise tools, automate workflows, and eliminate system complexity.

Media coverage

March 11 Business Wire

UJET Launches Agentic Experience Orchestration to Unify CX Data and AI, Automate the Agent Experience, and Consolidate Enterprise Systems

UJET, a leader in AI-powered contact center innovation, today announced Agentic Experience Orchestration (AXO), a transformative architectural framework desi...

17 November 2025 GeekWire

UJET acquires Seattle conversational analytics startup Spiral to boost AI customer service tools

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by...

25 August 2025 Yahoo Finance

UJET Appoints Ian Peters-Campbell as Chief Technology Officer, Advancing AI Leadership in Customer Experience

SAN FRANCISCO, August 26, 2025--(BUSINESS WIRE)--UJET, a leader in AI-powered contact center solutions, today announced the appointment of Ian Peters-Campbell as Chief Technology Officer (CTO...

28 July 2025 Onix

Onix Acquires UJET Services to Boost AI-Powered Customer Care

Onix acquires UJET's services unit, strengthening its leadership in AI-driven customer engagement, Google Cloud's CES, Agentspace, and modernizing enterprise contact centers.

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