Flip reduces missed calls at ExpressCare
Within 30 days, ExpressCare achieves 50%+ fewer missed calls, 15-20% collections lift, 70% visit conversion, and 20% cancellations recovered. Susan Diaz praises seamless patient experience.
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Voice AI call automation platform
flipcx.comLast updated
In short: Flip secured $20 million in Series A funding and appointed new executive leadership to expand its enterprise Voice AI platform operations.
Within 30 days, ExpressCare achieves 50%+ fewer missed calls, 15-20% collections lift, 70% visit conversion, and 20% cancellations recovered. Susan Diaz praises seamless patient experience.
Reduces abandonment from 20-30% to 3-4%. Handles 35% of calls fully. Delivers instant product expertise across brands.
Voice AI standardizes RCM services, reducing missed and abandoned calls by 80% and automating 40% of calls. Partnership announced in 2025.
TrustCare deploys Flip Voice AI, answering 100% of calls automatically, cutting front desk interruptions, enabling 5,000+ billing calls with 18% collections, and supporting bookings across care types.
A Fifth Circuit panel seemed skeptical of a bid to undo "case-terminating sanctions" that a lower court leveled against a servicing company accused of stealing...
Flip appoints Amy McDonnell as CCO and Lee Nadler as CMO strengthening leadership after $20M Series A to meet rising demand for its enterprise Voice...
Flip, the enterprise Voice AI platform purpose-built for retail/e-commerce, healthcare, and transportation, today announced the appointment of Amy McDonnell as Chief Customer Officer (CCO) and...
Flip Health's proprietary ECG AI Model enables real-time, automated interpretation of electrocardiograms (ECGs), significantly accelerating underwriting decisions while improving medical accuracy, consistency...
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