Latest Flip News & Updates

See the latest news and media coverage for Flip. We track all announcements, press releases, and industry mentions in real time, all in one place.

Company icon
Flip

Voice AI call automation platform

flipcx.com
Headquarters
New York, United States
Founded year
2018
Company type
Private company
Number of employees
10–70

Latest news about Flip

Company announcements

  • Flip

    Flip reduces missed calls at ExpressCare

    Within 30 days, ExpressCare achieves 50%+ fewer missed calls, 15-20% collections lift, 70% visit conversion, and 20% cancellations recovered. Susan Diaz praises seamless patient experience.

  • Flip

    Scale Media builds adaptive system with Flip

    Reduces abandonment from 20-30% to 3-4%. Handles 35% of calls fully. Delivers instant product expertise across brands.

  • Flip

    Flip partners with Experity to enhance healthcare phone services

    Voice AI standardizes RCM services, reducing missed and abandoned calls by 80% and automating 40% of calls. Partnership announced in 2025.

  • Flip

    Flip reduces TrustCare's missed calls by 80%

    TrustCare deploys Flip Voice AI, answering 100% of calls automatically, cutting front desk interruptions, enabling 5,000+ billing calls with 18% collections, and supporting bookings across care types.

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Media coverage

  • MarTech Cube

    Flip Builds Executive Team to Transform CX

    Flip appoints Amy McDonnell as CCO and Lee Nadler as CMO strengthening leadership after $20M Series A to meet rising demand for its enterprise Voice...

  • Yahoo Finance

    The Call to Transform Customer Experience Has Arrived: Flip Hires the Executive Team to Answer It

    Flip, the enterprise Voice AI platform purpose-built for retail/e-commerce, healthcare, and transportation, today announced the appointment of Amy McDonnell as Chief Customer Officer (CCO) and...

  • Mint

    Flip Health Launches AI Models to Transform Medical Underwriting

    Flip Health's proprietary ECG AI Model enables real-time, automated interpretation of electrocardiograms (ECGs), significantly accelerating underwriting decisions while improving medical accuracy, consistency...

  • Crunchbase News

    Exclusive: Flip Raises $20M Series A For Its Verticalized Approach To AI-Based Customer Service

    Flip, a startup that claims to offer an Amazon Alexa-like voice AI experience for businesses, has raised $20 million in a Series A funding...

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