Parloa launches LLM Guardrails for enterprise AI compliance
The guardrails provide three enforcement layers including content safety, per-agent policies, and conversation defense to ensure structural AI safety.
Latest Parloa News & Updates
See the latest news and media coverage for Parloa. We track all announcements, press releases, and industry mentions in real time, all in one place.
AI agent management platform for contact centers
parloa.com- Headquarters
- Berlin, Germany
- Founded year
- 2018
- Company type
- Private company
- Number of employees
- 200–700
- Industry
- Business Support Services
Last updated
Latest news about Parloa
In short: Parloa passed $50M ARR at 150% NRR after its $350M Series D, while expanding globally and forging key AI partnerships.
Company announcements
Parloa's AI agent platform becomes SAP Endorsed App
Available on SAP Store, it integrates with SAP Service Cloud to resolve customer issues with on-brand agents.
Parloa launches Navigator and Lens for reliable AI agents
These tools augment the AMP platform to democratize AI agent development and provide observability, addressing expertise bottlenecks and performance gaps.
Parloa finds 99% of enterprises unprepared for personal AI agents
Only 1% of enterprise systems can handle AI agent interactions, and silent failures cause customer churn.
Media coverage
Parloa says it is partnering with Zalando on AI customer conversations
Parloa's Malte Kosub says Zalando will use its AI for customer conversations across Europe. Neither company has announced it. Zalando is silent.
Parloa tops USD $50 million ARR after Series D boost
Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.
Parloa raises $350M to make enterprise customer experience fully conversational
Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has raised $350 million in late-stage funding at a $3 billion...
Start-up: AI company Parloa nearly triples valuation
The specialist in customer interactions is likely to be valued at almost three billion dollars in the next financing round. As recently as May, the Berlin company became a unicorn...
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