Latest Parloa News & Updates

See the latest news and media coverage for Parloa. We track all announcements, press releases, and industry mentions in real time, all in one place.

Parloa

AI agent management platform for contact centers

parloa.com

Headquarters: Berlin, Germany
Founded year: 2018
Company type: Private company
Number of employees: 200–600
Industry: IT Services & Consulting

Last updated Today

Latest news about Parloa

In short: Parloa reached a $3 billion valuation after a $350 million Series D round and surpassed $50 million in annual recurring revenue.

Company announcements

July 15 Parloa

Parloa's AI agent platform becomes SAP Endorsed App

Available on SAP Store, it integrates with SAP Service Cloud to resolve customer issues with on-brand agents.

June 22 Parloa

Parloa launches Navigator and Lens for reliable AI agents

These tools augment the AMP platform to democratize AI agent development and provide observability, addressing expertise bottlenecks and performance gaps.

June 12 Parloa

Parloa finds 99% of enterprises unprepared for personal AI agents

Only 1% of enterprise systems can handle AI agent interactions, and silent failures cause customer churn.

May 29 Parloa

Parloa highlights CX failures in financial services

It reports low chatbot and handoff success rates from a 10,000-website assessment and warns of regulatory risks under the FCA and CFPB.

Media coverage

June 2 IT Brief UK

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

January 15 SiliconANGLE

Parloa raises $350M to make enterprise customer experience fully conversational

Parloa GmBH, a Berlin-based artificial intelligence customer experience automation platform startup, announced today it has raised $350 million in late-stage funding at a $3 billion...

January 15 Handelsblatt

Start-up: AI company Parloa nearly triples valuation

The specialist in customer interactions is likely to be valued at almost three billion dollars in the next financing round. As recently as May, the Berlin company became a unicorn...

5 December 2025 Yahoo Finanzen

Berlin AI startup Parloa seeks new financing: sources

(Bloomberg) --The Berlin startup Parloa, which develops artificial intelligence for customer service, is seeking informed ...

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