Latest Konecta News & Updates

See the latest news and media coverage for Konecta. We track all announcements, press releases, and industry mentions in real time, all in one place.

Konecta

AI-powered customer and employee experience provider

Latest news about Konecta

Today Konecta

Konecta organizes ExpoContact2026 in Madrid

On June 9, AI professionals gather for keynotes, round tables, activities and networking. The website is updated with a more visual and intuitive design.
April 17 Konecta

Konecta achieves A- in CDP Supplier Engagement Assessment

This reflects strong maturity in integrating climate considerations across its supplier ecosystem, aiding Scope 3 emissions management and regulatory alignment.
April 7 Konecta

Konecta transforms PFU's technical support into efficient hub

Achieves 1.65% call abandonment, 3% escalation rate, and 8.93/10 service quality in Portugal.
March 26 Konecta

Konecta transforms Iberostar's check-in with AI room assignment

AI decision engine automates allocations, cuts wait times by 65%, reduces staff workload by 75%. Families placed closer together.

April 24 RaiNews

The company deserts the table at the prefecture. Confial: "Very serious behavior"

Scheduled for the morning of April 24, the table convened at the Prefecture of Crotone to address the dispute related to the digitization project was...
April 17 La Voce di Asti

Konecta dispute, partial opening from the company that freezes the merger of the sites - Lavocediasti.it

In the background remains the national alarm of the unions for the crisis of the entire call center sector. Urgent letter to the ministry: up to fifteen thousand jobs at risk...
April 14 PR Newswire

Konecta announces strategic alliance with Lenovo to reinvent the AI-driven Digital Workplace and challenge traditional IT outsourcing

/PRNewswire/ -- Konecta, a global leader in Customer Experience (CX) and Digital Services, announced a strategic alliance with Lenovo, a global technology...
April 13 Catanzaro Informa

Konecta Case, Cobas: "Enough silence, we want future and transparency" - CatanzaroInforma

On April 9, the redundancy fund procedure was officially opened for 654 Konecta R employees, at the sites of Crotone, Rende, Settingiano with...

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