Latest Konecta News & Updates
See the latest news and media coverage for Konecta. We track all announcements, press releases, and industry mentions in real time, all in one place.
AI-powered customer and employee experience provider
konecta.com- Headquarters
- Madrid, Spain
- Company type
- Private company
- Number of employees
- 55,000+
Latest news about Konecta
Company announcements
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Konecta organizes ExpoContact2026 in Madrid
On June 9, AI professionals gather for keynotes, round tables, activities and networking. The website is updated with a more visual and intuitive design.
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Konecta achieves A- in CDP Supplier Engagement Assessment
This reflects strong maturity in integrating climate considerations across its supplier ecosystem, aiding Scope 3 emissions management and regulatory alignment.
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Konecta transforms PFU's technical support into efficient hub
Achieves 1.65% call abandonment, 3% escalation rate, and 8.93/10 service quality in Portugal.
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Konecta transforms Iberostar's check-in with AI room assignment
AI decision engine automates allocations, cuts wait times by 65%, reduces staff workload by 75%. Families placed closer together.
Media coverage
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The company deserts the table at the prefecture. Confial: "Very serious behavior"
Scheduled for the morning of April 24, the table convened at the Prefecture of Crotone to address the dispute related to the digitization project was...
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Konecta dispute, partial opening from the company that freezes the merger of the sites - Lavocediasti.it
In the background remains the national alarm of the unions for the crisis of the entire call center sector. Urgent letter to the ministry: up to fifteen thousand jobs at risk...
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Konecta announces strategic alliance with Lenovo to reinvent the AI-driven Digital Workplace and challenge traditional IT outsourcing
/PRNewswire/ -- Konecta, a global leader in Customer Experience (CX) and Digital Services, announced a strategic alliance with Lenovo, a global technology...
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Konecta Case, Cobas: "Enough silence, we want future and transparency" - CatanzaroInforma
On April 9, the redundancy fund procedure was officially opened for 654 Konecta R employees, at the sites of Crotone, Rende, Settingiano with...
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