Latest Konecta News & Updates

See the latest news and media coverage for Konecta. We track all announcements, press releases, and industry mentions in real time, all in one place.

Konecta

AI-powered customer and employee experience provider

konecta.com

Headquarters: Madrid, Spain
Company type: Private company
Number of employees: 54,000+
Industry: Business Support Services

Last updated October 28

Latest news about Konecta

In short: Konecta negotiated restructuring of over €1 billion in debt amid AI-driven transformation and widespread labor disputes.

Company announcements

October 28 Konecta

Konecta accelerates AI chatbot deployment from pilot to production

Solves issues where bots experience more existential crises than ticket resolution, ensuring faster and more reliable automation.

October 26 Konecta

Konecta holds constructive capital structure talks

Stakeholders discuss recapitalization to strengthen liquidity. CEO Bihmane confirms progress toward the business plan.

October 6 Konecta

Konecta receives Major Contender recognition in Everest Group DWS assessment

The Madrid-based firm is highlighted for EX-CX convergence, AI-driven operations, and expertise in retail and telecoms across Europe.

October 5 Konecta

Konecta joins the Claude Partner Network

Team members earned certifications, reflecting commitment to advanced AI capabilities and innovative client solutions.

Media coverage

October 26 Bloomberg

Konecta Secures Lender Forbearance for Debt Restructuring

Intermediate Capital Group-controlled Konecta obtains forbearance from creditors while negotiating to restructure over €1.1 billion in debt.

September 17 Ecossistema Startup

Konecta invests €150M in agentic AI for LATAM with Kolibri – The Startup Ecosystem

Konecta moves €150 million to take agentic AI from pilot to production Konecta, the Madrid-based customer experience giant, announced the...

July 2 MSN

AI causes 11,000 layoffs at Spain's largest call center with 1 billion debt

Konecta has carried out 11,000 layoffs, most in Latin America, while its debt of nearly 1 billion loses more than 40% of its value. The pressure...

June 23 Perfil

Kolibri: Konecta's new bet to integrate AI into businesses

The company presented a platform based on agentic artificial intelligence that allows automating processes, integrating with corporate systems and executing complex tasks. The tool seeks...

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