Latest Atento News & Updates

See the latest news and media coverage for Atento. We track all announcements, press releases, and industry mentions in real time, all in one place.

Atento

Customer experience and business transformation outsourcing provider

atento.com

Headquarters: Madrid, Spain
Founded year: 1999
Company type: Private company
Number of employees: 90,000+
Industry: Business Support Services

Last updated Today

Latest news about Atento

In short: Atento completed its financial restructuring, pivoted to a BTO business model, and sold its Spanish operations to focus on the Americas.

Company announcements

August 6 Atento

Atento consolidates operations in Peru and Mexico

The units will serve as hubs for US clients; Francisco Grillo takes the lead, Elia Santillán remains in Mexico and Diego Crespo in Peru.

May 21 Atento

Atento appoints Cinthia Ambrogi as Chief Legal Officer

She brings over 25 years of international legal experience to strengthen corporate governance. Her appointment is effective immediately, reporting to CEO Dimitrius Oliveira.

May 7 Atento

Atento signs strategic partnership with Cresta

The multi-year agreement integrates Cresta's AI platform into Atento's offerings for hybrid human-AI customer experience solutions across the Americas.

April 7 Atento

Atento achieves international recognition for applied AI research

A paper on multilingual voice analytics for contact-center hiring is accepted at PROPOR 2026. It features hybrid architecture combining acoustic models and LLMs. This marks Atento's first international peer-reviewed approval.

Media coverage

May 21 Stockhouse

Atento announces the successful implementation of its financial restructuring and unveils new business strategy leading the way to BTO (Business Transformation Outsourcing)

The Restructuring Effective Date in relation to Atento's financial restructuring implemented through a UK restructuring plan has occurred following approval by its creditors and the...

May 17 Nasdaq

Atento S.A. Ordinary Shares (ATTO)

Es posible que los inversores hagan transacciones previas a la apertura del mercado (de 4:00 a 9:30 a.m., hora del este de EE. UU.) y...

May 7 Yahoo Finance

Atento and Cresta Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions

Atento Luxco 1 ("Atento" or the "Company"), one of the world's largest providers of Customer Experience Management and Business Transformation Outsourcing services (CXM/BTO) today announced...

April 30 Hoodline

Miramar Call Center Gut Punch as Atento Axes 91 Jobs

The filing names 3350 SW 148th Avenue, Suite 404, in Miramar and specifies that 91 employees are impacted. Atento states it is providing 60 days...

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