Latest Atento News & Updates

See the latest news and media coverage for Atento. We track all announcements, press releases, and industry mentions in real time, all in one place.

Atento

Customer experience and business transformation outsourcing provider

atento.com

Headquarters: Madrid, Spain
Founded year: 1999
Company type: Private company
Number of employees: 93,000+
Industry: Business Support Services

Last updated October 13

Latest news about Atento

In short: Atento completed financial restructuring, shifted to BTO, and sold its Spanish unit to focus on the Americas.

Company announcements

October 13 Atento

Atento achieves ISO 27001:2022 certification in Central America

Operations in El Salvador and Guatemala secure the security standard, validating controls for regulated industries like banking and insurance.

August 31 Atento

Atento mobilizes aid and technology in response to the Colombian earthquake

Collaborators collected more than 9,000 essential items from Bogotá to support families in Pereira. This concrete initiative embodies the ESG pillars and the One Team culture.

August 6 Atento

Atento appoints Grillo to lead Peru and Mexico operations

He will also oversee nearshore services for U.S. clients; Elia Santillán and Diego Crespo will keep leading local markets.

June 11 Atento

Atento expands its technology offerings for in-house CX operations

The company now offers AI, automation, and analytics solutions to improve customer experience for companies managing their own CX.

Media coverage

August 6 AOL

Atento appoints Francisco Grillo to lead nearshore operations in Peru and Mexico

MIAMI, August 6, 2026 /PRNewswire/ -- Atento Luxco 1 ("Atento" or "the Company"), one of the world's leading providers of management services...

May 21 StockHouse

Atento announces the successful implementation of its financial restructuring and unveils new business strategy leading the way to BTO (Business Transformation Outsourcing)

The Restructuring Effective Date in relation to Atento's financial restructuring implemented through a UK restructuring plan has occurred following approval by its creditors and the...

November 29, 2025 Leonoticias

Optimism among the 600 workers of Abai and Atento in León after their merger

The acquisition of Atento by Abai, details of which are unknown and which is not yet effective, is viewed favorably, although...

September 22, 2023 Nasdaq

Atento enters into a restructuring support agreement with certain key financial stakeholders

Atento S.A. (NYSE: ATTO, "Atento" or the "Company"), one of the world's largest customer relationship management and business process outsourcing (CRM / BPO) service providers...

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