Latest Sierra News & Updates

See the latest news and media coverage for Sierra. We track all announcements, press releases, and industry mentions in real time, all in one place.

Company icon
Sierra

Conversational AI platform for customer experience

sierra.ai
Headquarters
San Francisco, United States
Company type
Private company
Number of employees
200–800

Latest news about Sierra

Company announcements

  • Sierra

    Sierra introduces 𝜏-voice benchmark

    It evaluates real-time voice agents on 278 customer service tasks with realistic audio, showing voice capability at 79% of text. Progress from 30% to 67% pass@1 in eight months.

  • Sierra

    Sierra acquires Fragment in France

    The Paris-based AI startup helps businesses scale operations, freeing employees for higher-value work. Fragment's cofounders join Sierra's team.

  • Sierra

    Sierra redesigns engineering interview process

    Replaces coding interviews with AI-native onsite involving planning, building with AI tools, and reviewing prototypes. Emphasizes product thinking and technical judgment. Pilots debugging interviews for existing codebases.

  • Sierra

    Sierra introduces μ-Bench, an open multilingual transcription benchmark

    It evaluates ASR providers on real phone conversations in five languages using a new Utterance Error Rate metric. The dataset, code, and leaderboard are publicly available.

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Media coverage

  • Commercial Observer

    AI Firm Sierra Signs 94K-SF Deal at Rockrose's 11 East 26th Street

    An artificial intelligence firm that provides businesses with customer support is opening offices in Midtown South. The deal represents Sierra's second office location in New...

  • WTOP

    Sierra Bancorp: Q1 Earnings Snapshot - WTOP News

    PORTERVILLE, Calif. (AP) — PORTERVILLE, Calif. (AP) — Sierra Bancorp (BSRR) on Monday reported first-quarter net income of $12.5 million. The Porterville, California-based bank said...

  • TechCrunch

    Bret Taylor's Sierra buys YC-backed AI startup Fragment

    Sierra, the AI customer service agent startup founded by technologist Bret Taylor, announced today that it has acquired the YC-backed French startup Fragment.

  • Investing.com

    Sierra Bancorp announces executive changes and organizational realignment By Investing.com

    Sierra Bancorp (NASDAQ:BSRR) reported on Monday that it has made several changes to its executive...

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