Salesforce signs deal to acquire Braze for $5.66B
The transaction closes in FY2028. It strengthens real-time engagement and AI capabilities within Salesforce’s Marketing Cloud and Customer 360 architecture.
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In short: Salesforce agreed to acquire Braze for $5.66 billion and unveiled usage-based AI agent pricing
The transaction closes in FY2028. It strengthens real-time engagement and AI capabilities within Salesforce’s Marketing Cloud and Customer 360 architecture.
The 15-year strategic agreement unifies legacy systems using Agentforce and Public Sector Solutions to deliver AI-assisted support for 39 million UK taxpayers by 2030.
Users can discover Agentforce and apply existing OpenAI commitments toward eligible partner products.
The acquisition expands AI-powered customer research capabilities for Marketing and Service Cloud, expected to close in Q4 FY27.
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