Latest Chatbase News & Updates

See the latest news and media coverage for Chatbase. We track all announcements, press releases, and industry mentions in real time, all in one place.

Chatbase

AI customer experience platform

chatbase.co

Headquarters: San Francisco, United States
Founded year: 2023
Company type: Private company
Number of employees: 10–90
Industry: IT Services & Consulting

Last updated Today

Latest news about Chatbase

In short: Chatbase expanded its platform by launching Voice AI agents, introducing a HelpDesk feature, and achieving SOC 2 Type II compliance.

Company announcements

August 20 Chatbase

Chatbase launches Center Stage feature for AI agents

This update allows users to make their AI agent a central part of the page, enhancing customer service interactions.

July 9 Chatbase

Chatbase launches Helpdesk Analytics

The new dashboard tracks key metrics like tickets created, response times, and time to close, with filtering by assignee.

June 2 Chatbase

Chatbase launches Claude Opus 4.8 for AI agents

The new Anthropic model improves reasoning, reliability, and performance for complex customer conversations.

May 27 Chatbase

Chatbase now supports outbound WhatsApp campaigns

Users can send personalized messages using AI agents and meta-approved templates directly from the platform.

Media coverage

May 11 CMSWire

Chatbase Launches Voice AI for Phone Support

One AI agent now handles both phone and chat support, sharing knowledge, actions and escalation logic across channels.

May 8 Markets Insider

Chatbase Launches Voice AI Agents, Extending Its Customer Support Platform From Chat to the Phone Line

Chatbase is SOC 2 Type II certified, GDPR compliant , and serves businesses from early-stage startups to enterprise teams across more than 80 countries. Voice...

7 July 2025 danpearson.net

Discover ChatBase: Your AI Chatbot Builder - Dan Pearson

Discover ChatBase, your AI chatbot builder! Boost customer engagement and streamline support. Act now, explore the future business communication...

28 June 2025 Unite.AI

Unite.AI is committed to strict editorial standards. We may receive compensation if you click on links to from us..

Unite.AI is committed to strict editorial standards. We may receive compensation if you click on links to from us...

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