Latest Chatbase News & Updates

See the latest news and media coverage for Chatbase. We track all announcements, press releases, and industry mentions in real time, all in one place.

Chatbase

Customer service AI platform

chatbase.co

Headquarters: San Francisco, United States
Founded year: 2023
Company type: Private company
Number of employees: 10–70

Last updated Today

Latest news about Chatbase

In short: Chatbase expanded its AI platform by launching voice support, achieving HIPAA compliance, and integrating advanced models like GPT-5.5 and Claude.

Company announcements

June 2 Chatbase

Chatbase launches Claude Opus 4.8 for AI agents

The new Anthropic model improves reasoning, reliability, and performance for complex customer conversations.

May 27 Chatbase

Chatbase now supports outbound WhatsApp campaigns

Users can send personalized messages using AI agents and meta-approved templates directly from the platform.

May 25 Chatbase

Chatbase is now HIPAA compliant

Enterprise customers can use Chatbase in HIPAA-compliant environments for AI-powered healthcare support.

May 4 Chatbase

Chatbase launches Help Desk

It unifies tickets from all channels into a single dashboard for human oversight. AI drafts responses while agents review and resolve issues faster.

Media coverage

May 11 CMSWire

Chatbase Launches Voice AI for Phone Support

One AI agent now handles both phone and chat support, sharing knowledge, actions and escalation logic across channels.

May 8 Markets Insider

Chatbase Launches Voice AI Agents, Extending Its Customer Support Platform From Chat to the Phone Line

Chatbase is SOC 2 Type II certified, GDPR compliant , and serves businesses from early-stage startups to enterprise teams across more than 80 countries. Voice...

7 July 2025 danpearson.net

Discover ChatBase: Your AI Chatbot Builder - Dan Pearson

Discover ChatBase, your AI chatbot builder! Boost customer engagement and streamline support. Act now, explore the future business communication...

28 June 2025 Unite.AI

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