Latest ConnexAI News & Updates

See the latest news and media coverage for ConnexAI. We track all announcements, press releases, and industry mentions in real time, all in one place.

ConnexAI

Enterprise conversational AI agent platform for customer operations

connex.ai

Headquarters: Manchester, United Kingdom
Founded year: 2013
Company type: Private company
Number of employees: 570–1,000
Industry: IT Services & Consulting

Last updated October 5

Latest news about ConnexAI

In short: ConnexAI secured a $36.5M credit facility from HSBC Innovation Banking amid award wins and customer deployments.

Company announcements

May 8 ConnexAI

ConnexAI's AI Agent enables Perch Group to scale efficiently

Perch Group deploys ConnexAI's AI technologies for customer engagement, achieving efficiency gains, cost savings, and scalable growth without heavy recruitment.

April 15 ConnexAI

ConnexAI secures $36.5 million credit facility from HSBC Innovation Banking

The revenue-based facility accelerates global expansion, scales operations, and funds the AI Research Lab. Finalized in March 2026 after Series C funding.

February 20 ConnexAI

ConnexAI’s ASR model outperforms OpenAI, Google, Amazon

It achieves 7.7% WER on 16,311 real-world contact centre recordings, beating Amazon's 10.5%. The benchmark uses production audio from various accents and conditions.

February 19 ConnexAI

ConnexAI partners with Perch Group for AI-driven customer engagement

Perch Group implements ConnexAI's Agentic AI platform to automate communications, streamline workflows, and extract insights. It enhances efficiency and customer outcomes.

Media coverage

October 5 PR Newswire

GDRTA Selects ConnXAI to Deliver Unified Customer Communications Platform Powered by ConnXAI Maestro™

/PRNewswire/ -- Greater Dayton Regional Transit Authority (GDRTA) has selected ConnXAI to deliver its Unified Customer Communications Platform powered by...

September 4 ICT-Online.ru

Lawyers bought an AI that promised to "not miss a single word" and are now suing its creators

American law firm DK Law purchased an AI-powered phone system from ConnexAI. The seller promised round-the-clock voice...

July 8, 2025 Yahoo Finance

Omilia and Connex Cement Long-Term Collaboration, Driving Innovation in Conversational AI for Financial Institutions

ATHENS, Greece, July 10, 2025--Omilia, a global leader in Conversational AI (CAI), and Connex, a top-tier customer experience transformation provider, are excited to announce a...

October 8, 2022 Business Live

Former Spotify investor helps AI tech firm Connex One raise £93m

A former investor in Spotify has helped a Manchester-based AI tech firm raise more than £90m. Connex One has secured over £93m in Series C...

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