Serval announces general availability of its AI agent Catalyst
Catalyst builds automations from ticket history and SOPs with enterprise security, default for all users since August 20, 2026.
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AI-native enterprise service management platform
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In short: Serval raised $75M in a Sequoia-led Series B at a $1B valuation, acquired Ensignia, and expanded its AI automation platform across customers.
Catalyst builds automations from ticket history and SOPs with enterprise security, default for all users since August 20, 2026.
Catalyst automates entire Serval setup tasks, handling integration, permissions, and workflows in one step.
The program targets technical operators deploying AI in Fortune 50 enterprises, offering accelerated vesting and intros to top VCs like Sequoia.
Serval honors its team and highlights its world-class team, loved product, and release momentum. It invites others to explore its builds.
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