Siit handles Cresta's IT tickets with AI
Siit's AI agent resolves 30% of inbound tickets end-to-end for Mac passwords, Wi-Fi, and apps using Okta, Jamf, and Notion context. Cresta shifted from queues to AI service desk.
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AI service desk for IT and operations
siit.ioLast updated
In short: Siit secured $5M in seed funding and rebranded its platform to focus on AI-powered service desk automation for IT and operations teams.
Siit's AI agent resolves 30% of inbound tickets end-to-end for Mac passwords, Wi-Fi, and apps using Okta, Jamf, and Notion context. Cresta shifted from queues to AI service desk.
It automates request intake in Slack and Teams, collects fields conversationally, and delivers complete requests ready for action.
They define working schedules for locations or shifts, attach to SLA rules for accurate timers, and enable smart agent routing. Available now.
Siit expands its AI-native service desk to Sweden through this collaboration with local ITSM expert Synerity.
Siit spent the week spotlighting its role in AI-driven IT operations and identity governance, anchored by an upcoming executive event in Paris. The company is...
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Under normal circumstances, the fund will invest at least 80% of its net assets (plus the amount of any borrowings for investment purposes) in fixed...
Leading companies like Ramp, Qonto, Swile, and Gorgias rely on Siit to streamline employee support and automate workflows using advanced AI PARIS, Nov. 7, 2024...
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