Latest ServiceNow News & Updates

See the latest news and media coverage for ServiceNow. We track all announcements, press releases, and industry mentions in real time, all in one place.

ServiceNow

AI-powered digital workflow platform

servicenow.com

Headquarters: Santa Clara, United States
Company type: Public company
Number of employees: 30,000+
Industry: Software

Last updated October 15

Latest news about ServiceNow

In short: ServiceNow reported strong Q2 AI growth, disclosed critical AI platform flaws, and expanded AI products and partnerships.

Company announcements

October 15 ServiceNow

ServiceNow launches AI Passport for runtime AI agent governance and cost management

The new solution verifies authorized scopes at machine speed alongside shadow AI detection. Partners include NVIDIA.

October 13 ServiceNow

ServiceNow denies acquisition rumors of Decagon

President Amit Zavery confirms the company has no intention to buy Decagon and remains focused on organic growth.

October 7 ServiceNow

ServiceNow announces third quarter 2026 financial results date

The company releases Q3 2026 financial data on October 28 following market close. A conference call and webcast are available for discussion.

October 1 ServiceNow

ServiceNow launches Flow AI service desk for instant chat automation

This new standalone product enables teams to automate ITSM workflows via conversational interfaces in Slack and Teams with immediate deployment.

Media coverage

October 15 24/7 Wall St.

ServiceNow (NOW) Surges 6.9% After Hours, Adding ~$10 Billion in Market Value

A 6.9% run to $149.15 adds roughly $10 billion to a $154 billion software name, an outsized single-session move for a mega-cap. Keep an eye...

October 13 Techmeme

Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in early talks with buyers, including ServiceNow

Katie Roof / Business Insider: Sources: Decagon, which offers AI customer service agents and was last valued at $4.5B, hired a bank and is in...

October 8 Kalkine Media

Is ServiceNow (NYSE:NOW) Ready to Lead The S&P 500 Index?

ServiceNow posted earnings per share above consensus estimates, and the result also improved on the same quarter a year earlier. Revenue came in ahead of...

October 6 NewsBytes

ServiceNow says 50% of net-new revenue non-seat-based amid AI shift

ServiceNow's Amit Zavery reveals that AI is shifting enterprise software pricing from traditional per-seat models to usage and outcome-based frameworks.

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