Latest ServiceNow News & Updates

See the latest news and media coverage for ServiceNow. We track all announcements, press releases, and industry mentions in real time, all in one place.

ServiceNow

AI-powered digital workflow platform

servicenow.com

Headquarters: Santa Clara, United States
Company type: Public company
Number of employees: 30,000+
Industry: Software

Last updated Today

Latest news about ServiceNow

In short: ServiceNow reported strong Q2 2026 results with AI revenue crossing $1 billion while planning to cut up to 1,000 jobs.

Company announcements

August 28 ServiceNow

ServiceNow introduces AI Control Tower for agent visibility

The tool tracks enterprise AI agents to identify excessive permissions and enforce proper oversight, preventing unauthorized access.

July 23 ServiceNow

ServiceNow helps Experian accelerate AI-first experiences

The expanded deployment includes agentic AI workflows for employee onboarding, third-party risk, and governance.

July 23 ServiceNow

ServiceNow and TeamViewer launch strategic partnership for autonomous IT operations

Integration of TeamViewer's endpoint capabilities with ServiceNow AI Platform enables end-to-end agentic workflows. The multi-year agreement includes joint go-to-market investments.

July 22 ServiceNow

ServiceNow's AI platform deployed by Leidos for employee experience

The deployment targets $3M+ annual savings and 60% autonomous ticket resolution, unifying IT, HR, and shared services with AI governance.

Media coverage

September 14 Yahoo Finance

ServiceNow Jumps 6.4% as AI Slowdown Flips the Software Trade

Investors rotated from AI hardware toward enterprise software as slower model development reduced fears of rapid software disruption.

September 13 Yahoo Finance

GPT-6 Astra Wiped 4%-5% Off Salesforce and ServiceNow in a Day. Is Wall Street Pricing a SaaS Extinction Event?

Salesforce, Inc. (NYSE:CRM) fell roughly 4% and ServiceNow, Inc. (NYSE:NOW) lost about 5% on...

September 11 Ad hoc news

ServiceNow's $1.5 Billion AI Wager: Governance as the Next Software Battleground

Salesforce has unveiled its "Enterprise AI Harness," a direct rival to ServiceNow's "AI Control Tower" governance offering, bundling multiple products with a new control layer...

September 10 Ad hoc news

ServiceNow's Split Personality: A Stock Whipped by Sector Sentiment, Anchored by Contract Growth

ServiceNow shares whipsawed on AI sentiment, but Q2 subscription revenue rose 24.5% and AI contract value topped $1 billion ...

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