Carlcare built a globally unified AI voice system in 2026
It completed adaptation and deployment in heterogeneous environments globally and cut operation costs by 69.65%.
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Official after-sales service for mobile brands
carlcare.comLast updated
In short: Carlcare improved global service delivery through major AI integration and expanded its digital tools for device diagnostics and verification.
It completed adaptation and deployment in heterogeneous environments globally and cut operation costs by 69.65%.
The AI-powered system supports over 80 languages, achieves over 90% problem resolution, and aims to bridge the digital divide in global after-sales service.
Carl provides device troubleshooting, tips, and friendly support across website, app, and social media. It embodies warmth and reliability in service.
The app offers repair reservations, warranty checks, service center locator, and promotions for TECNO, Infinix, Itel devices.
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