OUTsurance reports low complaint and overturn ratios
With a 3% overturn rate and 0.77 complaints per 1,000 claims, the company highlights consistent fair claims handling.
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South African insurance provider
outsurance.co.zaLast updated
In short: OUTsurance achieved record financial performance and industry-leading claims handling ratios while expanding its presence into Ireland.
With a 3% overturn rate and 0.77 complaints per 1,000 claims, the company highlights consistent fair claims handling.
The insurer recorded a 3% overturn rate and the fewest complaints in a decade, reflecting fair claims handling.
It won for the fourth consecutive year, the only insurer to achieve this, based on client satisfaction scores.
Its complaints per 1,000 claims dropped to 0.65, and it earned top ratings on Hellopeter and Google Reviews.
OUTsurance Group Ltd draws attention with its expanding insurance footprint and a diversified business mix in South Africa and beyond, giving investors a clearer view...
OUTsurance recorded its best performance in the past 10 years and the best overturn ratio in the industry for 2025.
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OUTsurance Group Ltd. rose the most in a year as a marked decline in South African power cuts reduced claims and helped lift profit to...
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