Fourth releases State of Restaurant Operations 2026 report
It benchmarks 100+ operators on Forecasting, People, Execution, and Profitability. Top performers show 8x tool compliance and AI boosts margins to 44% above 13%.
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Restaurant and hospitality operations software provider
fourth.comLast updated
In short: Fourth appointed Scott Collison as CEO and expanded its AI-driven Fourth iQ platform to improve hospitality workforce and inventory management.
It benchmarks 100+ operators on Forecasting, People, Execution, and Profitability. Top performers show 8x tool compliance and AI boosts margins to 44% above 13%.
He emphasizes technology matching operators' pace, invests in Fourth iQ AI, and commits to quarterly progress reports. Background includes scaling tech firms and PhD in anthropology.
Scott Collison, a veteran product leader with experience at Personify, Salesforce, and VMware, will lead AI-led innovation for restaurant operators. The announcement was made on March 12, 2026.
It introduces above-store AI capabilities for executives, providing visibility into labor, sales, margin, and execution across locations. Features include balanced scorecards, virtual assistant, and anomaly detection.
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