G2A introduces Dave, an AI support agent for sellers
Dave resolved over 14,400 tickets in 63 days, reducing human intervention by 27-30% and providing 24/7 support in 180 countries.
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Digital marketplace for games and software
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In short: G2A launched its AI support agent Dave, expanded its digital marketplace strategy, and earned multiple awards for retail innovation.
Dave resolved over 14,400 tickets in 63 days, reducing human intervention by 27-30% and providing 24/7 support in 180 countries.
The tool Dave resolves over 14,000 support tickets in 63 days while reducing human workload by nearly a third and maintaining high accuracy across 180 markets.
He becomes Chairman of the Advisory Board, strengthening the platform's global growth strategy.
The award was a Gold Winner at the 2024 Globee International Business Awards, recognizing its digital retail innovation and user empowerment.
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