G2A introduces Dave, an AI support agent for sellers
Dave resolved over 14,400 tickets in 63 days, reducing human intervention by 27-30% and providing 24/7 support in 180 countries.
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Digital marketplace for games and software
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In short: G2A saw GTA VI pre-order traffic surge 65-fold and launched autonomous support agent Dave.
Dave resolved over 14,400 tickets in 63 days, reducing human intervention by 27-30% and providing 24/7 support in 180 countries.
The tool Dave resolves over 14,000 support tickets in 63 days while reducing human workload by nearly a third and maintaining high accuracy across 180 markets.
He becomes Chairman of the Advisory Board, strengthening the platform's global growth strategy.
Users can split payments into instalments or defer them for up to 30 days on digital purchases.
After GTA6 pre-orders went live, traffic to the game's product page on the G2A platform surged to 65 times its previous level. According to Katarzyna Jakubiec, Head of Sales Partnerships and New Business at the platform, PlayStation gift card purchases hit record highs during the pre-order launch period, with enthusiasm remaining strong thereafter. The title has become...
Amsterdam, October 15, 2026 (PROTEXT) - Orders for antivirus programs and other security software are growing at more than double the rate of VPN services and already account for 43...
Dave, a New AI-Powered Tool for Sellers, Helps Resolve 54% of Their Cases and Efficiently Manages Demand Spikes During AAA Game Launches. Now available in...
After years of controversy, gray-market game key marketplace G2A has admitted to what it has long been accused of by angry game developers: profiting from...
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